| RESERVATIONS
(DAILY/WEEKLY RENTALS): An advance payment of $200 is
required for Condominiums to confirm your reservation within
ten (10) days of booking. Payments can be made by Discover,
MasterCard, Visa, Cash, Money Order, or Traveler's Check. A
SECURITY DEPOSIT OF $500
FOR HOUSES IS REQUIRED TO COMFIRM RESERVATIONS.
DEPOSIT CHECKS MUST BE RECEIVED WITHIN 10 DAYS OF BOOKING.
Security deposit will be refunded 14 days after departure. |
| Monthly
Rental Deposit: A
security deposit of $200 for condos and $500 for houses is
required to confirm all monthly reservations. Deposits and
Rent payments are payable by cash, personal check, cashier's
check, money order or traveler's checks in US Funds. No
credit cards are accepted. At check-in, the deposit
automatically converts to a damage deposit and is NOT
applied to rent. Monthly
guest deposits will be returned once we receive all
utility bills for the rental period (This could take up to
45 days from departure).
MONTHLY
RENTALS must cancel as follows to insure a refund (less
10% processing fee); CONDOMINIUMS - Sixty (60) days prior to arrival; HOUSES
- ninety (90) days prior to arrival. If you cancel
within these time frames, the full advance payment/deposit
will be forfeited. ALL
rentals of less than 6 months (185 nights) are subject
to sales tax.
Payment is due the first of each month. |
| CANCELLATION POLICY:
A
processing fee of 10% will be deducted from all reservation
advance payments/deposits. If you must cancel or shorten
your stay, notice must be given as follows to insure a
refund (less 10% processing fee); CONDOMINIUMS
- fourteen (14) days prior to arrival; HOUSES
– thirty (30) days prior to arrival. If you cancel
within these time frames, the full advance payment/deposit
will be forfeited. Any reservations made within 14 days of
arrival (30 days for houses) and are cancelled will loose
their entire deposit. NO
REFUNDS FOR EARLY CHECKOUTS. CANCELLATIONS OR EARLY DEPARTURES DUE
TO INCLEMENT WEATHER DO NOT WARRANT ANY REFUND OF RENT OR
DEPOSIT. |
| HURRICANE
POLICY
We will only refund unused days in the event of a MANDATORY
evacuation. Cleaning and registration fees are not refundable. No
refunds will be given for nights evacuated on MONTHLY
Reservations. |
| DAILY/WEEKLY
RENTAL PAYMENTS: All
rental payments are due two (2) weeks prior to arrival. Please make payment in the form of cash,
traveler’s check, money order, cashier’s check, Discover, Visa or MasterCard.
PERSONAL
CHECKS ARE NOT ACCEPTED FOR RENTAL PAYMENTS UNLESS RECEIVED 30
DAYS
PRIOR TO ARRIVAL.
Rates subject to change without notice and all rentals are subject to sales tax of
9.5% or 10.6%, depending on the location. |
|
A $25.00 Registration Fee will be charged for registration, issuing parking permits and connecting telephone service.
A $25 fee for The Summit only. |
| A
$25.00 Protection Plan Fee will be charged on every
reservation. The fee is a “peace of mind protection” in case
someone in the party may accidentally break something.
If an accident happens, as long as the guest reports
the details at check-out, we will cover the damages.
The Peace of Mind Protection Plan excuses the guest from
damages up to $250 as long as the damage is not willful, wanton or a
result of gross negligent behavior (excludes damages by a pet).
The Peace of Mind Protection Plan is in lieu of a Security
Deposit and is required on each reservation.
The Protection Plan does not cover fees associated with not
abiding by our normal check out procedures (i.e. lost keys/pool
tags/video cards or excessively dirty “trashed” units) |
| CLEANING
FEE: IF, ON ARRIVAL, you
have ANY HOUSEKEEPING
PROBLEMS, report them to the front office IMMEDIATELY so that they may be rectified. NO DISCOUNTS
WILL BE GIVEN DUE TO HOUSEKEEPING . A one-time,
end-of-stay cleaning fee will be charged in addition to the
rental fee at time of check-in. Fee will vary according to
size of unit. All fees are subject to sales tax. |
| LOST
KEY/LOCK OUT:
There
will be a $50.00 charge for any lost key, unreturned key or for any
lockout after office hours. Lost pool tags are $20.00. |
| RESTRICTIONS:
The
maximum number of guests in a vacation rental is limited by the
number of beds in a unit. All properties require a 3-night minimum
for advance reservations. Most properties require a week minimum
during high season periods. Weekly reservations must run from
Saturday to Saturday or Sunday to Sunday. If maximum occupancy is
exceeded, you may be required to check out immediately or pay an
extra person charge.
In either case, forfeiture of the full deposit will occur.
Rental properties are to be used for residential purposes
only.
No weddings, banquets or commercial activities are permitted
without the prior written approval of Counts-Oakes Resort Properties.
Any such unauthorized use, illegal activity or disturbance of
the peace will result in eviction and forfeiture of all rents and
deposits. Subletting
of units is strictly prohibited and is considered grounds
for eviction.
|
|
Check
In/Check Out:
Check
in time is after 4:00 PM. For
those arriving after office hours, arrangements should be made by
telephone prior to arrival for key pick up information.
Check out time is before 10:00 a.m. Check out procedures
include removing all garbage from unit, washing all dishes and
returning keys to the rental office.
Prior approval from management must be secured for late
check-out. Otherwise,
an extra days rent will be charged. |
| Please bring extra towels for your beach use since we cannot allow linens or other furnishings to be taken out of the unit. |
|
Pets are NOT Allowed in any rental unit, unless
specifically stated as
a “pet friendly” unit (some restrictions may still
apply). If
one is found in a unit, you will be responsible for a full
carpet/furniture clean, flea spray and loss of deposit.
|
|
Rentals of four (4) months or longer during the winter rate period will be given priority over one, two or three month rentals. |
| Age Policy, Since our vacation rentals cater to the family, we cannot accept reservations for vacationing students. Thus, young singles (under 25) unaccompanied by a parent will not be permitted to register, and will be subject to forfeiture of deposit.
1 parent for every 3 under 25. Should the parent not remain throughout the reservation period, eviction and forfeiture of rents and deposit paid will result. Any reservation obtained under false pretense will be subject to forfeiture of deposit and the party will not be permitted to register. |
| NOTICE:
If you are evicted from the unit which you are renting
for failure to abide by the rules of the condominium in
which your unit is located or for any other reason, you will
NOT be
entitled to a refund of the rents paid in advance and the
deposit and you will be responsible for damages to the unit
or condominium property caused by you or your guests. |
| LOSS
OR THEFT: Agent assumes no responsibility for any loss
or theft of guest's personal property or items left behind
in units.
Agent assumes no liability for theft or damage to
vehicles or items left in them.
There will be a charge to return any items that are
left behind. |
| POOL
SAFETY: As
there are no lifeguards on duty, for your safety, we request
you observe the posted Pool Rules, which forbid diving or
jumping. |
| WHEN YOU BOOK YOUR RESERVATION, A UNIT WILL BE ASSIGNED, HOWEVER, NO UNIT REQUEST IS GUARANTEED. ALSO, WE DO RESERVE THE RIGHT TO CHANGE UNIT ASSIGNMENTS. |
